Terms of Service
Welcome to AGLOW ACADEMY SDN. BHD. Please read these Terms of Service (“Terms”) carefully before using our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Acceptance of Terms
By accessing and using our website or purchasing tickets for our events, you accept and agree to comply with these Terms and our Privacy Policy.
2. Services Provided
AGLOW ACADEMY SDN. BHD. specializes in organizing cultural events that promote artistic expression among children and young adults. Our services include event planning, ticket sales, and customer support related to our events.
3. Ticket Purchases
All ticket sales are final. No refunds, exchanges, or cancellations are permitted once a booking is confirmed, except in cases where the event is canceled or postponed. Please review your booking details carefully before finalizing your purchase.
4. Promo Codes and Discounts
Promo codes must be applied at the time of purchase. We cannot accommodate requests for the retroactive application of promo codes, rebates, or discounts once the checkout process is complete.
5. Event Changes and Cancellations
AGLOW ACADEMY SDN. BHD. reserves the right to change event details, including date, time, and venue, or to cancel an event. In the event of a cancellation or significant change, ticket holders will be offered the option to attend the rescheduled event or receive a full refund.
6. Ticket Transfers
Tickets may be transferred to another person if you cannot attend an event. Please contact our customer service team for assistance with ticket transfers.
7. Conduct at Events
Attendees are expected to conduct themselves respectfully and comply with all event policies. AGLOW ACADEMY SDN. BHD. reserves the right to remove any individual from an event for disruptive or inappropriate behavior.
8. Intellectual Property
All content on our website and materials provided during events are the intellectual property of AGLOW ACADEMY SDN. BHD. and are protected by copyright laws. Unauthorized use or reproduction of our content is prohibited.
9. Limitation of LiabilityAGLOW ACADEMY SDN. BHD. is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or attendance at our events. Our total liability shall not exceed the amount paid for the ticket.
10. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which can be found on our website. Please review it to understand our practices regarding your personal information.
11. Changes to TermsWe may update these Terms from time to time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the new Terms.
12. Contact UsIf you have any questions about these Terms, please contact us at:
AGLOW ACADEMY SDN. BHD.
No. 1, 2, JALAN SELAYANG JAYA 3, Taman Selayang Jaya, 68100 Batu Caves,
Email: enquiry.aglow@gmail.com
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.